These Terms apply to your purchase of the Products and use of the Products.

In the event you are purchasing a product by ordering online on electricridesonly.com we will send you an email confirming our receipt of your order. Electricridesonly has accepted your order upon shipment of the product. We reserve the right at any time, even after we send you a confirmation email, to decline or cancel your order or to limit order quantities for any reason, including errors or suspected fraud.

From time to time, in its sole discretion, Electricridesonly.com may promote special offers, codes or referral programs for certain sales or product launches. Special offers, codes, and referral programs may not be combined and Electricridesonly.com reserves the right to end or pause all such offers, codes, or programs at any time.

We currently offer free shipping.

We are currently only shipping to the 48 contiguous United States. (For clarity, we DO NOT ship to Alaska, Hawaii, Puerto Rico, or other U.S. territories.)

Electricridesonly.com has probably the fastest handling and shipping time in the whole electric rides industry.

All orders are automatically processed multiple times a day and matched to the closest warehouse that has your product in stock at the time!

Shipping time varies from 1 to 5 business days if in stock and delivery time between 3 to 10 business days.

All our products are shipped domestically.

In the case of a preorder the ETA will always be provided on the product page (below the add to cart button and above the product description).

1. Title to all Products ordered by you and risk of loss to such Products will transfer to you at the time Electricridesonly delivers such Products to the applicable shipping carrier.
2. Notwithstanding the foregoing, if we have not received payment in full for the Products prior to their delivery, then the Products will remain our property until such time as payment is received in full. We reserve the right (subject to applicable law) to terminate your right to use the Products if payment is not made when due, or if the credit/debit card company declines payment or requires us to return any payment made for the Products, for any reason.

ElectricRidesOnly.com is committed to provide you with the absolute best and fastest customer support in the electric bike, electric mobility scooter and power chair, electric scooter and electric board industry. Our goal is to make your shopping experience as flawless and memorable as possible.

We will always strive to ensure that you are 100% satisfied with your electric purchase.

Electricridesonly.com is an authorized dealer and distributor for all the brands and products sold on this website.

All of our products are covered by their manufacturer warranty and return/refund policies.

If you have any question do not hesitate to contact us via chat or email at hello@electricridesonly.com during business hours.

Our refund/return policy varies between 7 to 30 days depending on the brand of the item you ordered. Each manufacturer has its own policies and we have to abide by the manufacturer's return and refund policies as we are an authorized dealer for the brands we proudly distribute. Contact us to know the time frame of the return policy of any of our partners. Past the manufacturer's return time frame we can't offer you a refund or an exchange.

We accept returns but don't accept order cancellations once the order is processed. If you’d like to cancel your order before it has been processed a 4.5% processing fee will be deducted from your refund.

To be eligible for a return, your item must be brand new, unused and in the same condition that you received it. It must also be in the original packaging and include all elements that came with it. If the product you ordered is damaged in transit or has a manufacturing defect, the manufacturer will either fix or replace the product you ordered but your order does not qualify for a cancellation or a refund. All returns must have an RA# which, if eligible, will be provided via email, once we have all the required information. Return shipping cost is at the customer's expense. Product(s) returned without a valid RA# will be refused and returned at the shipper's expense. Please forward your request to hello@electricridesonly.com. Please note that returns are subject to 25% restocking and handling fee or higher depending on the manufacturer's policy.

It is the customer’s responsibility to return the product to the correct warehouse. The address will be given by electricridesonly.com in the return approval email notification. We strongly suggest that you obtain a tracking number for the returning item(s) as well as purchasing a shipping insurance.

If a returned item gets damaged during the return transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.

Once your return is received and inspected, we will send you an email to
notify you that we have received it.

Refunds will be made after the product is received and inspected and will only be applied to the original payment method used to place the order.

For all pre-orders and backorders, your credit/debit card will be charged immediately. There will be no delay in payment collection, regardless of when the item is expected to ship. If you'd like to cancel a pre-order a 4.5% processing fee will be deducted from your refund.

Any item returned with an order that used a discount code will have the entire discount code value subtracted from the refund value, whether you return one products or multiple Products.

Please note that information regarding the expected range on a single charge on one of our Products is an estimate, not a guarantee. There are many factors that contribute to actual, real-world range for a product battery such as age of the battery, temperature, level of assist, speed, payload, and terrain. Given the right conditions, it is possible to get less than the expected minimum range or greater than the expected maximum range. Electricridesonly reserves the right to use substitute parts, material, or equipment of equivalent quality and value that meet Electricridesonly's strict standards).

1. Alteration. Any alterations, modifications, or other changes made by you to a product following your purchase which affect the safety, operation, or mechanics of the Products shall void the Limited Warranty and shall be at your sole risk of harm.

Our website is powered by Shopify and all payments made by you to Electricridesonly are processed through Shopify’s payment portal. Payments may be declined or returned to you, in Electricridesonly's sole discretion, for any reason or no reason at all. If we accept a pre-order of any Product, your account, credit card, or other payment mechanism will be charged upon approval by Electricridesonly, regardless of when your purchase is expected to ship. If any credit card chargeback of any amount is issued on an order, the Limited Warranty for that order will be paused until the chargeback has been resolved.

1. Tax. All applicable taxes (including sales tax) will be collected on all orders where such taxes are required to be collected.
2. Financing. For qualified purchasers, Products may be financed through Electricridesonly's consumer financing partners. The necessary qualifications for financing a product purchase, and your rights and obligations associated with such purchase, are solely determined by the consumer financing partner. It is your responsibility to review and understand all terms and conditions associated with financing a product purchase, and you hereby acknowledge that Electricridesonly is no way responsible for any such financing.

WE ARE ONLY LIABLE TO YOU FOR LOSSES WHICH YOU SUFFER AS A DIRECT RESULT OF OUR BREACH OF THESE TERMS AND WHICH ARE REASONABLY FORESEEABLE. OUR LIABILITY FOR SUCH LOSSES SHALL BE NO MORE THAN THE AMOUNT OF PURCHASE OF OUR PRODUCTS GIVING RISE TO SUCH LOSSES. WE ARE NOT LIABLE FOR ANY OTHER LOSSES.THESE TERMS DO NOT EXCLUDE OR LIMIT OUR LIABILITY (IF ANY) FOR:

1. (i) DEATH OR PERSONAL INJURY CAUSED BY OUR GROSS NEGLIGENCE;

1. (ii) FRAUD;

1. (iii) FRAUDULENT MISREPRESENTATION; OR

1. (iv) ANY MATTER WHICH IT WOULD BE ILLEGAL FOR US TO EXCLUDE OR ATTEMPT TO EXCLUDE OUR LIABILITY.

YOU MAY HAVE OTHER RIGHTS GRANTED BY LAW AND THESE TERMS DO NOT AFFECT SUCH RIGHTS.

We recommend contacting your insurance provider to determine if your current insurance policy would cover you in the event of an accident.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL PRODUCTS OFFERED BY ELECTRICRIDESONLY, INCLUDING BUT NOT LIMITED TO THE PRODUCTS, ARE WARRANTED ONLY TO THE EXTENT EXPRESSLY STATED IN THE APPLICABLE PRODUCT WARRANTY PROVIDED WITH YOUR PRODUCT. OTHERWISE, THE PRODUCTS ARE PROVIDED “AS IS,” “WITH ALL FAULTS” AND “AS AVAILABLE” AND THE ENTIRE RISK OF USE AND PERFORMANCE REMAINS WITH YOU. ELECTRICRIDESONLY AND ITS AFFILIATES, SUPPLIERS, AND LICENSORS DO NOT MAKE ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS, EXPRESS, IMPLIED, OR STATUTORY, AND HEREBY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR NON-INFRINGEMENT.

IN PARTICULAR, ELECTRICRIDESONLY, ITS AFFILIATES, SUPPLIERS, AND LICENSORS MAKE NO WARRANTY:

1. (A) THAT THE PRODUCTS WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE OR PROVIDED ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS;

1. (B) THAT ANY INFORMATION OR CONTENT OBTAINED THROUGH IT WILL BE ACCURATE, COMPLETE, OR RELIABLE; OR

1. (C) THAT ANY DEFECTS OR ERRORS THEREIN WILL BE CORRECTED.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ELECTRICRIDESONLY OR ANY OF ITS AFFILIATES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, OR PUNITIVE DAMAGES; FOR LOSS OF PROFITS, BUSINESS, GOODWILL, ANTICIPATED SAVINGS, OR USE; LOSS OR CORRUPTION OF DATA, CONFIDENTIAL INFORMATION, OR OTHER INFORMATION; BUSINESS INTERRUPTION; PERSONAL INJURY; PROPERTY DAMAGE; LOSS OF PRIVACY; FAILURE TO MEET ANY DUTY OF GOOD FAITH OR REASONABLE CARE; NEGLIGENCE; AND ANY OTHER PECUNIARY OR OTHER LOSS WHATSOEVER, ARISING OUT OF, BASED ON, RESULTING FROM, OR IN ANY WAY RELATED TO THESE TERMS OR THE PRODUCTS, EVEN IF ELECTRICRIDESONLY, ITS AFFILIATES OR ANY SUPPLIER, OR LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

You acknowledge that there are inherent anticipated and unanticipated risks and dangers involved with the use of our Products whether intended or as a result of misuse. You understand that such risks can result in injury, death, illness or disease, physical or mental damage to yourself, your property, other third parties and their property, or to the property of Electricridesonly. You agree to release, waive, defend, indemnify, and hold Electricridesonly and its directors, officers, employees, agents, members, partners, suppliers, and licensors harmless and will keep them indemnified from any claim or demand, including reasonable attorneys’ fees, relating to or arising from:

1. (a) your purchase or use of any Products;

1. (b) any violation by you of these Terms; or

1. (c) your violation of another party’s rights or applicable law.

Electricridesonly reserves the right to assume, at its sole expense, the exclusive defense and control of any matter subject to indemnification by you, in which event you will fully cooperate with Electricridesonly in asserting any available defenses.

THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, AND THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN THE AMERICAN ARBITRATION ASSOCIATION’S COMPREHENSIVE ARBITRATION RULES. YOU AND ELECTRICRIDESONLY AGREE TO RESOLVE ANY DISPUTES BETWEEN US EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS, WHICH MEANS YOU AND ELECTRICRIDESONLY WAIVE ANY RIGHT TO LITIGATE DISPUTES IN A COURT OR BEFORE A JURY, OR AS PART OF A CLASS ACTION, A REPRESENTATIVE ACTION, A CONSOLIDATED ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY.

1. This arbitration requirement applies to any claim or dispute of any kind (whether in contract, tort, or otherwise, whether pre-existing, present, or future, and including statutory, common law, or equitable) between you and Electricridesonly, its affiliates, agents, employees, successors, assigns, direct and indirect subsidiaries, and any third party providing any products or services to you in connection with your purchase that relates in any way to your purchase of the Products, these Terms, or Electricridesonly's marketing or advertising (“Claims”).
2. You still have the right to bring individual Claims in small claims court, to the extent that you qualify.
3. Electricridesonly will pay the arbitration/arbitrator fees.
4. Arbitration shall be administered by the American Arbitration Association (AAA), subject to its Consumer Arbitration Rules, available at (800) 778-7879 and www.adr.org
5. Discovery shall be permitted in arbitration subject to AAA Consumer Arbitration Rules.
6. The arbitrator shall have exclusive authority to resolve any arbitrability issues including any dispute over these Terms or this arbitration provision’s scope, application, meaning, and enforceability. The arbitrator shall be empowered to grant whatever relief would be available in court. Any award of the arbitrator(s) shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
7. Claims may not be arbitrated on a class or representative basis. You and Electricridesonly agree to arbitration only on an individual basis. Neither you nor Electricridesonly may join or consolidate claims of others or participate in any claim as a class representative or a class member. If any portion of this arbitration agreement is found unenforceable, the unenforceable portion shall be severed, and the remaining arbitration terms shall be enforced (but in no event will there be a class arbitration). This paragraph controls over any inconsistent term in any other agreement.
8. You and Electricridesonly agree that the arbitration will be kept confidential and that the existence of the proceeding and any element of it (including without limitation, any pleadings, briefs or other documents submitted or exchanged and any testimony or other oral submissions and awards) will not be disclosed beyond the arbitration proceedings, except as may lawfully be required in judicial proceedings relating to the arbitration or by applicable disclosure rules and regulations of securities regulatory authorities or other governmental agencies.
9. This arbitration shall be governed by the Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA).

Electricridesonly will provide all notices (including legal process) that Electricridesonly is required to give by any lawful method, including by making notice available through the Site or by sending it to any e-mail or mailing address that you provide to Electricridesonly. You acknowledge that if you do not provide Electricridesonly with current and accurate contact information, Electricridesonly may not be able to contact you. You agree to send Electricridesonly notice by e-mail it to: hello@electricridesonly.com

These Terms and any disputes between you and Electricridesonly will be governed by the laws of the State of Florida, without regard to conflicts of laws.

Section titles are only for convenience and have no legal or contractual significance. Any list of examples following “including” or “e.g.,” is illustrative and not exhaustive, unless qualified by terms like “only” or “solely.” Electricridesonly's failure to act with respect to a breach by you or others does not waive its rights to act with respect to subsequent or similar breaches. A waiver will only be binding on Electricridesonly if it is in a written document signed by Electricridesonly. If any provision of these Terms is held by a court of competent jurisdiction to be illegal, invalid, or unenforceable, the remaining terms, covenants and restrictions will remain in full force and effect. You and Electricridesonly intend that the provisions of these Terms be enforced to the fullest extent permitted by applicable law. Accordingly, you and Electricridesonly agree that if any provision is deemed unenforceable, where possible, it will be modified to the extent necessary to make it enforceable, which may include its deletion. Electricridesonly may assign its rights and delegate its obligations under these Terms, in whole or in part, at any time with or without notice to you, and these Terms will be binding upon and inure to the benefit of Electricridesonly's successors and assigns. Electricridesonly shall have the right to assign these Terms, at its sole discretion, without notice to you. You may not assign, transfer or sublicense your rights (if any). These Terms (including any incorporated terms) and any Additional Terms constitute the entire agreement between you and Electricridesonly with respect to the Site. Both you and Electricridesonly warrant to each other that, in entering this agreement, neither Electricridesonly nor you have relied on nor will have any right or remedy based upon any statement, representation, warranty, or assurance other than those expressly stated in these Terms (including any incorporated terms) and any Additional Terms. The preceding sentence will not limit or exclude any liability that cannot be limited or excluded under applicable law. No one other than you and Electricridesonly, or Electricridesonly's successors and assigns, will have any right to enforce these Terms.

We pride ourselves in being nothing but respectful, kind, patient, friendly, and all other pleasant terms that could fit in the mix, and it is critical that those things are returned to our team by customers. We understand that oftentimes when you call/email customer support, it is because something has gone wrong or there is an issue with your purchase (which is the worst!). We also understand that these potential issues cause frustration and sometimes anger; however, we will NOT tolerate rude/vulgar language towards our staff. We will offer a warning if this occurs, after which we do reserve the right to refuse service, terminate your account, issue refunds, void warranties, or cancel orders, each at our sole discretion. If this decision is made it is final and cannot be undone.

18. Modifications to the Products and prices

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Products (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Products.

If you have any questions or comments regarding these Terms, you may contact Electricridesonly by any of the methods available on our website at www.electricridesonly.com, the best way is to email hello@electricridesonly.com !