Our Fast, Efficient and Friendly support team is at your disposition to provide you with a premium and flawless shopping experience.

Click on the CHAT icon in the lower right corner and GET HELP FROM A LIVE AGENT 24/7

E-mail: support@electricridesonly.com

Phone: +1 (800) 573-9183 - Monday through Friday from 9 AM to 5 PM EST

Electricridesonly.com has the fastest handling and shipping time in the whole electric rides industry.

All orders are automatically processed daily and matched to the closest warehouse that has your product in stock at the time!

Shipping time varies from 2 to 10 business days once the item has shipped depending on the item and your location. In the case of a preorder the ETA will always be provided on the product page (below the add to cart button and above the product description).

All our products are shipped domestically.

All orders will receive a confirmation email with tracking number.

As you know the world and supply chains have been drastically impacted this past year and the demand for all electric rides has gone up tremendously while production and distribution can barely keep up .

Some products are victim of their success and sell out weeks or months before they hit the shelves.

In order to secure one of these you'd have to preorder it.

All preorders will be paid in full at the time of placing the order on the store.

Yes! We partner with PayTomorrow to offer our customers the Easiest and Best Financing Solutions on the market! Click HERE for more info.

All of our products are covered and protected by their manufacturer warranty!

You will always find the warranty informations on the product page of the item you are looking at. If you have any questions do not hesitate to ask us we will be happy to assist.

Yes you can!

Kindly get in touch with one of our chat agent available 24/7 and they will get this process started for you.

Do not hesitate to ask our live agents on the chat if you can't find the top speed of the product you are looking at.

They are here to happily help you 24/7.

Yes, your order will always come with its battery and charger.

We always recommend to unplug your electric item overnight and once fully charged in general to avoid overcharging.

Yes, of course! Please send your official ID to support@electricridesonly.com and we will email you back a coupon code.

*Unfortunately some restrictions may apply*

We ship out with a variety of carriers depending on the size and weight of the item and where you are located. Most of the time and for most items it will be UPS or Fedex but some larger items will have to be shipped with LTL freight carriers.

All our products are shipped domestically.

All orders will receive a confirmation email with tracking number.

Different states have different laws that govern the use of personal mobility devices. Always check posted laws and obey posted street signs. We highly recommend not riding on sidewalks and using bike lanes wherever possible. UNLESS it is a mobility scooter or power chair in which case you can ride it wherever it is safe for you to do so.

Unfortunately we do not accept trade-ins and we do not sell pre-owned items. All our products are brand new.

1/ Customer Satisfaction is our #1 priority.

We at Electricridesonly.com strive to offer the lowest and most competitive pricing to our customers as well as top notch, fast and efficient customer service.

2/ 100% of our transactions are Safe and Secure.

Electricridesonly.com is being constantly monitored and guarded by Trust Guard in order to insure a safe shopping environment. 

3/ WarrantyAll of our products are covered and protected by the manufacturer's warranty.

Electricridesonly.com is an authorized dealer of all the brands we carry and distribute. 

4/ Financing available: we partner with PayTomorrow to offer our customers financing solutions if needed

PayTomorrow is a financing alternative to credit cards and other credit-payment products.

5/ Express & insured shipping across the U.S.

Electricridesonly.com has the fastest handling and shipping time in the whole electric rides industry.

6/  Family owned business born in 2018

CLICK HERE FOR MORE DETAILS ON WHY YOU SHOULD SHOP WITH US

24/7 LIVE CHAT

Click on the CHAT icon in the lower right corner and GET HELP FROM A LIVE AGENT 24/7

EVERYDAY from 9 AM to 8 PM EST

+1 (800) 573-9183